Return Policy

1. Introduction

Thank you for shopping with us. At GLOVER RETAILER PRIVATE LIMITED, we aim to provide you with the best products and services. This Return Policy outlines the conditions under which you may return a product and the process to follow for returns.

2. Return Conditions

We accept returns for products purchased via cash on delivery (COD) under the following conditions:

• The product must be returned within 7 days of delivery.
• The product must be in its original packaging and in the same condition as received.
• All tags, labels, and accessories must be included with the returned product.

3. Returns for Damaged Products

If you receive a damaged or defective product, please follow these steps:

• Contact our customer service team immediately to report the issue.
• Provide clear photographic evidence of the damage, including images or a video showing the damage to the product and its packaging.
• The video evidence must be submitted within 24 hours of receiving the product.
• Once the damage is verified, we will arrange for the return of the product and issue a replacement or refund.

4. Return Process

To initiate a return:

• Fill out the return request form on our website or contact customer service for assistance.
• Ensure that the product is securely packaged to prevent any damage during transit.
• Send the product to the address provided by our customer service team.
• Upon receipt and inspection of the returned product, we will process your refund or replacement request.

5. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

• Customized or personalized products
• Products purchased on sale or clearance

6. Contact Us

If you have any questions or need assistance with your return, please contact us:

Contact: 7014908047

Email: [email protected]

Address: Building No. A88, Sector 4 Noida, Gautambuddha Nagar, Uttar Pradesh, 201301, India